primesign WITH ADOBE ACROBAT SIGN
primesign makes digital signatures accessible to companies of all sizes through seamless integration with Adobe Acrobat Sign.
and ease of use. Signatures, whether from your employees or (externally) invited persons, are billed based on usage via a company-wide primesign ENTERPRISE ACCOUNT .
primesign signatures and Adobe Acrobat Sign - a perfect match!
GET STARTED IMMEDIATELY
a) Sign instantly with eID and without prior registration with primesign*.
Alternatively, for users without supported eID:
b) Sign with a certificate from our store. Register quickly & from anywhere via video. Buy registration codes in the online store and start immediately (24/7).
* Requires a primesign ENTERPRISE ACCOUNT for your company.
LEGALLY BINDING
Documents signed with primesign are legally binding. Thanks to qualified signatures in accordance with eIDAS, they are also equivalent to handwritten signatures .
primesign is on the EU Trusted List (EUTL). Documents signed with primesign are automatically trusted in Adobe Acrobat Reader and other applications.
WORLDWIDE
A single provider for many countries. primesign is an eIDAS Trust Service Provider with international focus and worldwide availability .
Registered users from 169 countries.
STEP 1
GET ADOBE ACROBAT SIGN LICENSE
Adobe Acrobat Sign is a comprehensive solution for PDF documents and signatures. primesign signatures are integrated directly into Adobe Acrobat Sign. Purchase a license from Adobe to use Adobe Acrobat Sign.
STEP 2
BUY primesign ENTERPRISE ACCOUNT
Get your central billing account for primesign signature transactions in your company and provide us with your Adobe account ID.
FREQUENTLY ASKED QUESTIONS
+ Qualified signatures are legally equivalent to handwritten signatures throughout the EU and are therefore the first choice for signing contracts online.
+ primesign offers qualified certificates only to always ensure the highest level of legal certainty for customers.
+ Our credo: to make qualified signing as easy as possible!
+ There is no need to search for a local VDA in each country
+ eIDAS guarantees mutual recognition of qualified signatures and seals within EU/EEA countries
+ Reduce complexity and rely on primesign as your eIDAS TSP with international focus and worldwide availability
+ Available globally - users from 169 countries
+ Purchase a personal VOUCHER CODE for the issuance of a primesign certificate in our online store or contact our sales department.
+ The registration for a primesign signing certificate can be started around the clock from home or the office. It only takes a few minutes. Identification by video is available daily from 07:00 to 22:00 (CET).
+ Good to know: You can use a VOUCHER CODE for yourself personally or distribute it internally & externally e.g. to your employees, customers, or partners – worldwide, no minimum purchase, no framework agreement necessary. One VOUCHER CODE per user is required.
As soon as you have received your VOUCHER CODE:
+ Go to the following URL: https://onboarding.prime-sign.com
+ Enter the unique CODE received upon purchase, click START REGISTRATION, and fill in your registration data.
+ After you have filled in your registration data, you will be asked to identify yourself. You can identify yourself either via video identification with your government-issued ID document or via eID (e.g., ID Austria/Austrian mobile phone signature).
+ After successful identification, set your login data for primesign. You will then receive your qualified primesign signing certificate. It is immediately ready for use.
1) To sign a document, select the provider “PrimeSign” and click „Next“.
a) Sign instantly with your eID: Choose your eID by clicking e.g. “Sign with German Identity Card”. You will be redirected to the eID provider. Log in with your eID credentials as usual.
Note: To sign with your eID in Adobe Acrobat Sign, the feature “Sign with eID” must be enabled.
b) Sign by entering your primesign credentials: Enter your email address registered with primesign and your password. Click on "Log In". Trigger the signature via SMS TAN.
2. Complete the signature process in Adobe Acrobat Sign.
To optimize Adobe Acrobat Sign for use with Cloud Signatures, apply the following setting by account or group administrators:
1. Go to Account > Account Settings > Global Settings > Self Signing Workflows
2. Only activate the option „Enable self signing workflows“ here and deactivate all menu items below it!
More information is available directly from Adobe Acrobat Sign: Self-signing with authoring and authentication options
Activate Cloud Signature with primesign:
1. Go to Account > Account Settings > Digital Signatures.
2. Activate the Cloud Signature option.
3. If not already pre-selected, select „PrimeSign“ as your cloud signature provider.
4. Set „PrimeSign“ as your preferred cloud signature provider. This will save you time when signing documents in the future. primesign is then already pre-selected for every document signature.
5. Click “Save”.
More information is available directly from Adobe Acrobat Sign: Configure cloud signature providers
Good to know: Due to special settings of your Adobe Acrobat Sign account, "PrimeSign" may not be immediately listed as a cloud signature provider. If "PrimeSign" is not listed, please contact Adobe Acrobat Sign Technical Support. "PrimeSign" will be added to your account manually.
+ From a data protection point of view, we can reassure you: The documents to be signed are not transmitted to primesign.
+ primesign only receives the so-called hash value (fingerprint) of the documents to be signed. The document content cannot be derived from this. The documents therefore remain exclusively with Adobe Acrobat Sign.
+ To enable „Sign with eID“ in Adobe Acrobat Sign, you need a primesign ENTERPRISE ACCOUNT and then you must submit the Adobe-Account-ID to primesign once. To do this, contact basicsupport@prime-sign.com.
+ You can find the Adobe Account-ID in Adobe Acrobat Sign under Account -> Account Settings -> Global Settings -> Account ID.
+ If the setting is not displayed, contact your account or group administrator to receive the Account-ID
+ An existing eID (e.g. German Identity Card or ID Austria/Austrian mobile phone signature) can be used to sign with a primesign certificate.
+ Users only need to authorize the signature by entering their eID credentials. In the background, primesign issues a qualified primesign signing certificate based on the eID.
+ The issued certificate can only be used once for signing.
Currently, the following eIDs are available for the signature:
+ German Identity Card
+ ID Austria/mobile phone signature
+ SIGN INSTANTLY: Sign instantly with your existing eID. No registration or further authentication with primesign is required.
+ UNIFIED TRUST: Users always sign with primesign certificates, regardless of which eID is used. This results in the following advantages:
Uniform liability: One legal framework, one responsible trust partner - primesign TRUST CENTER.
Long-term verifiability: Creation of long-term verifiable (30+ years) and legally binding qualified signatures (if supported by the respective signature system).
Confidentiality: Documents completely remain on the signature system and are not sent to external trust centers.
+ UP-TO-DATE: Users sign with certificates issued immediately and „on-the-fly“ based on current data from a valid eID.
+ BATCH SIGNATURE CAPABILITY: „Sign with eID“ allows for the use of eIDs for batch signing to sign multiple documents in one step.
To use the German Identity Card, the following requirements must be met:
+ AusweisApp2 (or comparable applications).
+ Card reader or smartphone (with NFC) for reading the ID card.
+ Set PIN. You have set a self-chosen, six-digit PIN.
+ ID card with activated eID function. The following ID cards can be used:
ID card
eID card for EU/EEA citizens
Electronic residence permit
+ The eID function is active on your ID card if the following logo is visible on the back of the card:
primesign signatures are usually LTV-compliant, thus enabling a complete verification of the signatures even after years (30+ years) and without external dependencies (the signature system used, Adobe Acrobat Sign, must also support long-term verifiability; also applies to primesign signatures with eIDs).
+ Your personal primesign certificate is usually valid for five years. Your primesign certificate can be easily renewed online at any time.
+ primesign certificates created with „Sign with eID“ can only be used once for signing and are therefore valid only for a few minutes.
For the issuance of a primesign certificate, we request and store the following personal data (also applies to the issuance of primesign certificates created with „Sign with eID“):
+ Identity data
+ Identity verification data (e.g., ID scan for video identification)
+ Certificate data
As a trust service provider, primesign is legally obligated to store this data for 30 years. The stored data is used exclusively for identity verification.
+ We operate our infrastructure in certified bank data processing centers in Austria. We are a 100% GDPR compliant, keep your data secure and use it only within the scope of our legal obligation as a trust service provider. Under no circumstances will data be passed on to third parties.
+ A cloud service is used for the longterm archiving of identification data. Before the data enters the cloud, it is encrypted securely and with hardware support by primesign. This ensures that this data can only be used by primesign.
+ Do you have questions about registering for a signing certificate or using primesign? Visit our support page with a collection of answers to frequently asked questions.
+ If your question is not answered, please contact our support team:
+ Contact for customers with a Premium Support contract: premiumsupport.cryptas.com
+ Alternatively: basicsupport@cryptas.com